Description of your Ecommerce Operations Specialist
Advanced college degree
Minimum 4 years experience in the field
Average retention of 3.8 years
Product Listings
Creates, updates, and optimizes product information, images, and pricing.
Order Processing
Ensures timely fulfillment by coordinating with warehouses and logistics providers.
Platform Management
Monitors ecommerce platforms such as Shopify, WooCommerce, or Magento for issues.
Customer Support Coordination
Assists with inquiries, returns, and escalations to maintain customer satisfaction.
Promotions and Campaigns
Supports sales and marketing teams in launching and managing promotions.
