technical support
services
Tech support teams play a crucial role in helping customers resolve technical issues and answering questions about products and services. However, managing a tech support team can be challenging, especially when it comes to maintaining a high level of service while keeping costs down.​
As customer demands grow and technology changes rapidly, it’s important to have a skilled team that can provide quick and effective support that can lead to higher customer satisfaction and loyalty.
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That's where we come in
let's build your TECH support
team
IT Support Specialists
Technical Support Specialists
Application Support Specialists
why should you outsource your TECHNICAL support?
01
Choose from a large pool of skilled IT professionals with technical expertise and relevant certifications, ensuring that your tech support needs are met by knowledgeable staff.
02
Offshore and Nearshore tech support teams can provide round-the-clock assistance, allowing businesses to offer continuous support to customers across different time zones, enhancing customer satisfaction.
03
Fillipino, South American, and Jamaican tech support representatives are known for their strong English proficiency, facilitating clear communication and effective problem-solving with customers and internal teams.
04
By outsourcing tech support, your internal teams can concentrate on strategic initiatives and core business functions, allowing for innovation and growth while leaving technical issues to dedicated specialists.
05
Outsourcing tech support allows companies to reduce operational costs while still providing high-quality support, enabling more efficient budget management.
We work with your technology
and many more!
how it works
IDENTIFY YOUR NEEDS
We assess your administrative support requirements.
SOURCE TALENT
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We recruit specialized team members tailored to your needs.
ONBOARD &
INTEGRATE
Your team member is seamlessly integrated into your workflow.
CO-MANAGEMENT
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We handle payroll, benefits, and daily productivity check-ins.
SUPPORT &
REPORTS
Continuous support with weekly productivity reports to ensure optimal performance.
The benefits of offshoring to the philippines
Cost
Cut employment costs by up to 60% while accessing top-tier, skilled employees for a fraction of the price.
Efficiency
Our Co-Management strategy saves time and effort on hiring and managing your offshored employees.
Culture
Filippinos are well-educated, professional, and have an unmatched work ethic.
Growth
Grow and scale effectively at your pace with the right hires the first time.
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What Our Clients Say
